Patient Reviews
Our team of compassionate, board-certified gastroenterologists strives to ensure every patient receives cutting-edge treatments using the latest in research and technology, so that all patients can have a positive experience that leaves them with better digestive health. We invite you to see what other patients are saying in order to get a better idea of what it may be like to receive care at our facility. All of our client feedback is taken to heart so that we can continue crafting positive outcomes for future persons requiring our assistance. When you have made an informed decision, please contact our location in Phoenix, AZ to request your consultation for GI treatment.
"Appointment on time, clear way forward with clear instruction."
"Very friendly and professional."
"I give the honor and glory to Jesus Christ my Lord and Savior for all He has done. My visit was a pleasant one. The staffing were very friendly, polite and caring. My procedure was excellent. Dr. Hauptman did a very good job."
"I recently saw Dr. Hauptman after being referred to him. He was very friendly and really took the time to listen to me. Rather than saying “uh huh…” to every complaint, he typed everything I was saying and asked interactive questions that showed he was actually listening. All of his staff were very nice to me. He was able to get me into an endoscopy the next morning and was able to get me in 45 minutes earlier than expected! The facility he did the procedure at was very clean and the staff was also extremely nice. He took the time to talk to me after the procedure rather than making me wait for results and I woke with no throat pain or anything. This was just a few days ago and the medication he prescribed has already started improving how I feel everyday. He also consistently messaged the surgeon he referred me to while I was still in his office until they called me to make my appointment hehe. I would definitely recommend him!"
"Great doctor at a great practice"
"Excellent doctor, who explains detail information and offers solutions."
"Front desk extremely nice. Dr Hauptman very professional. The schedule gentleman was unfriendly and cold. He gave me the paperwork for prep and I asked him if it was 2 day prep and he rudely said the doctor didn't tell him it was 2 day. I told him I was told 2 day. He look discussed and got up to find doctor. He came back and said 2 day is the same paperwork. I started to ask do I double everything and he said yes. I started asking him questions and discussed again he went to file cabinet and got the 2 day paperwork and gave it to me. I said so there is 2 day paperwork and he glared at me and said nothing, not we are all set or thanks or anything and I walked away. Absolutely looked bothered to be helping me and put out to have to get the correct paperwork. Ruined an otherwise pleasant experience."
"Office personnel were very polite and professional. Dr. Hauptman was very pleasant and professional."
"Professional staff in a busy office. The wait for the doctor was less than 15 minutes. The doctor was serious and to the point with specific instructions to follow. He said he would follow up in two weeks. Dr. Hauptmann was very knowledgeable when I returned two weeks later he had specific recommendations and showed great interest in my case. Unfortunately, I had to be hospitalized for another condition. Dr. Hauptmann consulted with the hospital staff and gave valuable information. I will always be grateful for Dr Hauptman’s care."
"Dr.Hauptman was wonderful! I was just about at the end of my rope, i was so sick!!! He took great care of me and was so kind when i really needed it. I highly recommend him!! Julie"
"My colonoscopy went well with Dr. Hauptman. The entire staff was great."
"My primary care physician directed me to Dr. Hauptman and I was very pleased that he did. Dr. H is very personable and he set me at ease about my condition. He recommended that I take a certain medicine once daily, which resolved my problem very quickly. I would not hesitate recommending anyone in the Phoenix area with a digestive problem to see Dr. H."
"He was great. Were trying new things"
"Would definitely reccomend Dr. Hauptman."
"Dr Ponas and staff are top-notch. They’re professionally friendly and knowledgeable. I appreciate their services."
"Dr. Hauptman and his staff were very kind. Dr. Hauptman patiently answered all my questions. I would recommend this office."
"Great staff that cares"
"Courteous great listener very thorough."
"Friendly and efficient staff."
"I was in and out of his office very fast. Very friendly and professional operation."
"Everyone from the check in to the check out was fantastic and helpful. Dr is wonderful and finally feel someone really cares and is going to solve my problems. Thank you all so very much. Looking forward to seeing what you can do for me"
"After much frustration with losing my voice Dr Hauptman has hopefully figured out what is causing it and has me stopping one of my meds. Hopefully it is the right thing. If it’s not, then that means there is more wrong. But like he said the timeline fits. Cross your fingers! Tired of being hoarse!"
"I can't say enough about this office. I received the medical red carpet as if I was a celebrity. I had an appt 12/20 with Dr Hauptman he listened to what I had to say and what was happening with me. He did his exam and didn't like what he was seeing and squeezed me in for a colonoscopy within 24 hours! His office was also able to get the authorization that day! Just amazing service."
"Doctor Haupton is aces! Patient and calm. I recommend him in all aspects of his profession. He helped me calm down from my situation."
"I felt very at ease, everyone was kind and professional."
"Thank you Dr Hauptman.You heard and addressed my issues. I'll follow your plan and see you again for my follow up.Thanks to the ladies at the front desk,very friendly."
"Good communication with staff and Dr."
"Dr. Hauptman and his staff are very caring, prompt with time and highly professional."
"Very professional yet personal, wonderful experience in health care."
"Very pleased with everything. The doctor was very nice and answered all my questions."
"A very knowledgeable doctor with a helpful staff. Thank you"
"Nice office, great knowledgeable and friendly staff."
"Good visit. I got the info i needed. Front office was very nice."
"Very good"
"Dr Hauptman explained clearly my options. I appreciate his professional yet practical advice & nic humor."
"Dr Hauptman, is the best Dr. He actually listens when you talk and explains everything to you, Dr. Hauptman and His Staff are the Best, Dr.Hauptman and his staff are mine for life.!!!"
"A very knowledgeable doctor with a helpful staff. Thank you"
"The staff and Dr. Hauptman were very professional and cordial.😊👍"
"The best!"
"Dr Hauptman really cares about my health and well-being."
"Very efficient and organized! It would be improved by sending out the forms so they can be completed at home."
"First class, professional & stressless experience- Everyone had a great attitude , made me feel comfortable, informed and relaxed throughout the process!"
"all perfect thank you"
"Very pleasant experience. Everyone was very nice."
"They were very efficient & was very prompt withe the schedule. I would recommend them all"
"Great Doctor, friendly staff!"
"Very determined to find solutions."
"Everything always goes well my doctor listens and takes care of me"
"Dr. Hauptman and crew did a great job on my procedure. The folks at the office followed up quicker than I thought they would, within 24 hours. On to phase two."
"First appointment was constructive and informative."
"Had recent evaluation with Dr. Hauptman. He is very friendly and easy to talk with. I felt very confident in him. He is obviously a fine physician and is very experienced. Also he was right on time for the appointment. I will be following up with him for a routine screening procedure."
"Dr listened very carefully then carefully examined and explained treatment plan good experience"
"Personable, office well managed and polite. Dr is easy to talk with."
"It was good. Dr. Hauptman was very helpful."
"Staff were very personable didn’t wait long in the waiting area or in the exam room until the doctor came in."
"Had very good time at this doctors office very one was very nice and Dr Hauptman explained everything very well"
"An excellent professional, he used a translator to speak with the family and took a special interest in my child's health condition. We greatly appreciate the care of Dr Hauptman's office."
"Professional staff in a busy office. The wait for the doctor was less than 15 minutes. The doctor was serious and to the point with specific instructions to follow. He said he would follow up in two weeks. I am hoping he will help me because I am very sick."
"Great client care"
"Dr hauptman is as genuine as you can get. Honest thorough great sense of humor. Creative in his approach and no pomp or circumstance. Now his male med assist well I haven't felt more invisible and apparently an inconvenience. No eye contact went through the motions and didn't care what I said maybe he needs another job for a new perspective. I'm sure if Dr knew about that he would be pissed.. I know I would be. The other staff very approachable and knowledgeable. I recommend Dr hauptman and I rarely recommend anyone. He's the real deal"
"I have been seeing Dr Hauptman for about 10 years. He and his staff is professional and very likable. Hardly any wait time to be seen and fast procedure time after consult. I would recommend anyone needing GI doctor to go see h"
"Listens to your problems and doesn't try to rush through your visit.Explains things so you are able to understand. Offers an alternative to help with your health issues."
"Good d md"
"An excellent professional, I use a translator to speak with the family and he took a special interest in my child's health condition. We greatly appreciate the care of Dr Hauptman's office."
"(Translated by Google) An excellent professional, I use a translator to speak with the family and he took a special interest in my child's health condition. We greatly appreciate the care of Dr Hauptman's office. (Original) Un excelente profesional, uso un traductor para hablar con la familia y se tomo un especial interés por la condición de salud de mi niño. Agradecemos mucho el cuidado de la oficina del Dr Hauptman."
"Very friendly service, I would use them again."
"Thorough and professional"
"Dr. Hauptman is a friendly and pleasant doctor who has performed my routine colonoscopy for the past 10 years. He is attentive and professional. Highly recommend."
"Great consultation about the colonoscopy procedure. Will update my review once my procedure is complete."
"Excellent Doctor"
"As painless as possible. I would highly recommend"
"The appt was timely & he listened to my issues. Very professional."
"Dr Hauptman is very professional , he is friendly and respectful. He explains everything about procedures and diagnosis"
"Everyone was very friendly and professional."
"Very nice and friendly front staff. A short wait time to see the doctor. Dr Hauptman has a great presence and is friendly and easy to talk to. I highly recommend him"
"Treats you like a person and not just a pay check and goes to bat for you against insurance when they try to deny medicine you need, can’t thank him enough for what he’s done for my treatment for Crohn’s disease, thank you doctor Hauptman"
"Satisfactory"
"I had severe abdominal pain and determined it was not an organ issue but a very rare nerve entrapment problem. Saved an unnecessary surgery that would not have solved the problem."
"Dr Hauptman has done 3 colonosopys on me over the years. I would highly recommend him."
"Listened. Explained well. Staff courteous"
"Dr Hauptmann was very professional and thorough on my first visit. Followed up lab results the next day. Thank you"
"(Translated by Google) Excellent Doctor (Original) Exellent Doctor"
"It was a good experience I don't care much for colonoscopys. But felt safe and secure with Doctor Hauptman. HE'S very professional and caring. Has a good bedside manner.His staff is great Rhonda my nurse was very professional. Did a great job putting in my IV cuz I'm a hard stick. I will be going back in a year to get another colonoscopy with Dr Hauptman."
"Dr. Hauptmann is the best doctor I have ever had. He rearranged his schedule to fit me for a procedure in 2 days from my appointment. Great guy great Dr."
"Dr. Hauptman has been fantastic! He helped get my husband’s medication approved after insurance denied it. He cares about his patients and treats them as real people, not just a paycheck."
"Great doc. Good listener, clearly communicates, allows you to ask questions and be a part of the process, very competent. Would definitely recommend him."
"After dealing with gastrointestinal issues for about 3 years now, Dr Hauptman took the time to pinpoint the issue and got me on the road to recovery. I am able to travel and eat comfortably without having to worry about my gastrointestinal issues."
"Doctor and staff are friendly & helpful"
"I have been going to Dr Hauptman for years. He is always aware of my problem and why I am in his office. His professional yet friendly demeanor is welcomed when I am worried. He puts my mind at rest. I have recommended him to many of my friends. Just a very nice man who is comfortable in his own skin."
"Best care I receive Dr.Hauptman cares about the well being of his patients."
"Dr. Hauptman is definitely a Doctor Who cares. He is never in a rush, and always willing to explain every single part of what your issue may be. Using diagrams, actual photos from surgery. He is very knowledgeable. Very patient very understanding. He gives you the ways to change things including lifestyle. Highly highly highly recommended."
"Very detailed and clearly explained the next steps."
"North Valley Endoscopy and Dr. Hauptmann were friendly, helpful and professional throughout the process. Follow up was timely and test results were communicated quickly and clearly."
"Excellent"
"Dr Hauptman was very warm, answered my questions, explained the procedure all which made me know that I was in excellent hands. I woke up in recovery after the procedures and was provided color pictures of my esophagus and he explained what the pictures showed."
"Professional staff that gave me information on my upcoming visit. Questions were answered and if I had other questions I could call in and get an answer.."
"Dr. Hauptman is very caring and considerate of your needs and listens to your concerns. He communicates in a clear and concise manner that I can understand the prognosis and diagnosis. His staff is Especially friendly professional and helpful."
"I would highly recommend Dr. Hauptman. He was very thorough during my consultation with him."
"Good guy who will talk openly with you."
"Great group! Dr. Hauptman and his staff were friendly and very personable! In and out pretty quick. (No pun intended)"
"He was good"
"Doc is always interested in my life and health. Very thorough as well as his staff. Very well run organization!"
"The doctor was friendly and explained to me my care routine"
"Medically Outstanding Professional Services."
"I've seen Dr. Hauptman for many years. He is always professional and has read my file before coming in to the exam room. The office staff is always friendly. And I'm always seen on time."
"Dr.Haupman is always there for me and answers any questions I have. He always has time to make sure I understand. I have been with him for at least 6 years now."
"I have been with Dr. Hauptman for many years and he’s a great doctor."
"Dr. Hauptman is a very caring doctor that genuinely cares about his patients."
"Dr. Hauptman is the nicest, kind, understanding doctor. He treats you with care and respect. Sherry Demann"
"Nice office staff and on time. Dr Hauptman took his time with me and explained the procedure that I will be having done."
"The office staff are phenomenal to work with. Dr Hauptmann is the easiest Dr to talk to."
"Dr Hauptman was very kind and explained everything to me!"
"Very personable and was able to get in at a reasonable time. We’ll worth the drive from Prescott where I live"
"Dr. Hampton was very professional. He seemed very interested in trying to figure out what was happening with me and how he could help me."
"I would recommend Dr Hauptman , he is has a very pleasant manor and is very professional. The staff also is very friendly"
"My experience with the doctor and staff was very good. Quick, efficient and painless process. I was very happy with appointment and procedure. I would refer Dr. Hauptman’s office for gastrointestinal appointments and procedures."
"I arrived at my agreed upon time, and was actually seen at my appointed time. The staff is professional yet friendly and compassionate (they understand someone coming to them is likely not at the top of their game). Dr. Hauptman listens and responds to questions with sound, logical answers. Completing the same forms three times seems annoying and the wait to see what had been my preferred provider concerned me, but I'm glad I to meet Dr. Hauptman and his staff."
"My experience with Dr. Hauptman at Honor Health was as usual as informative as I have become to expect. I have been a patient of Dr. Hauptman’s for 20 years and would refer anyone to him that needed his services. The staff is wonderful, something you don’t see often nowadays."
"Great experience, with this professional .. I would refer my family and friends, he made every thing possible to start and finished my problem I feel great. Thank you. and friends."
"Dr Hauptman has been my GI doc for many years. He has a very peaceful bedside manner. He is not only professional but kind and caring. He takes his time with me and answers all my questions."
"Dr Hauptman is outstanding. He is very knowledgeable, experienced and listens. I highly recommend him."
"Very positive experience. Services provided in a professional and caring manner. All office staff and clinical staff were fantastic. Thank you"
"He was great and open minded to my issues and best steps for care."
"Very little waiting. Answered all of questions. Treatment is going well."
"He has been my doctor for about seven years now and he is an excellent doctor and always listens to you and takes good care of you. I would highly recommend him to anybody."
"I highly recommend Dr. Hauptmann. Very nice, friendly and easy to talk too. The staff there where very friendly and knowledgeable with every individual patient."
"Have been a patient of Dr. H for a long time. He is very professional and blunt with me. I greatly appreciate it and all the procedures that I have had done."
"All the nurses and doctors are very professional and the attention and care is excellent."
"I know that Dr. Hauptman has 25+ years of experience in his field, so I made an appointment. I didn't wait for weeks or months to get to the specialist. I got appointment in 9 days. Dr. Hauptmann took as much time as needed to talk to me about my problems. He was asking detailed questions and completed physical assessment. He ordered several different diagnostic procedures and explained to me our treatment plan if needed. I felt that I have been cared professionally and with attention. I trusted my Doctor and it is so important for me as a patient. I highly recommend Dr. Hauptman as a high skilled medical professional and a person."
"Dr Hauptman is a great doctor. He found my problem and I have been pain free for the last 3 year's as I follow his treatment. If you have gastric problems see Dr Hauptman first or get a second opinion from him."
"Dr. HAUPTMANN is very conscious of patients needs and worries. He has a great bed side manner that keeps me calm when dealing and treating my Crohn's Disease. I highly recommend him."
"courteous and efficient staff minimum waiting time Dr Hauptman polite and answered all my questions"
"The office staff was friendly and knowledgeable and my wait time was less than five minutes. Dr. Hauptman was very professional and thoroughly discussed the procedure with me. He is an excellent doctor and very well qualified."
"Great doctor! Helped me tremendously! The staff was caring and commutative to help me get in earlier than expected. Would definitely recommend."
"Great in all aspects! All questions answered and everything completed as explained by the Doctor and the staff."
"Pleasant experience with the procedure outreach and the doctor’s staffs providing results."
"Excellent office and staff. The doctor was kind and thorough in his exam and treatment."
"I have to say I am not a fan of modern medicine. He knows this and works with to find a happy medium. The stuff is very nice and welcoming!"
"I have sought & used the medical guidance and services of Dr. Hauptman several times and can recommend him and his office for care."
"Dr. Hauptmann is A caring physician. He was efficient, courteous, listened to my questions and Did not keep me waiting in the office. I’m glad I chose him as my doctor."
"AMAZING STAFF. FAST AND EFFICIENT!"
"Very good doc.explains things well, takes time with each patient aps needed."
"I found Dr. Hauptman, his staff and the Endoscopy clinic as very professional, helpful and knowledgeable."
"Dr. Hauptman is incredibly knowledgeable, thorough, and personable. Not only does he take the time to explain possible causes behind your symptoms, he’s also very cautious and methodical in ruling out different clinical scenarios without rushing to conclusions. It has been an incredible relief to meet a GI who genuinely cares when so many clinics now are under pressure and rushing patients through treatment outcomes without followup or doing due diligence. Dr. Hauptman has his patient’s best interest at heart and it shows. I plan to continue seeing him for any GI issues. Dr. Hauptman goes above and beyond, and has earned my trust and my highest recommendation."
"Takes time to explain everything and is very professional and prompt."
"Dr. Hauptman spent a decent amount of time answering questions and explaining diagnostic concerns. He helped ease my mind with patience and humor. His staff is efficient and very professional. I appreciate the relaxing climate the office personnel creates. Thank you!"
"Dr. Hauptman's staff was very efficient and friendly. I only waited 5 min before they called me in to see Dr Hauptman who was very professional, offering answers to my questions, and had a good " bedside manner"."
"Friendly staff and fast service."
"Dr. Hauptman was very thorough in my overall GI assessment. He asked many questions and taught me a lot. He ordered labs to help identify the cause of my GI issues as well as giving me samples of some medications to try before having to purchase them. I have already recommended him to 3 Friends and many family members! I see him again in a month for another check up to see where we are at. I’m excited to finally find out what’s causing my issues."
"Excellent care. He has prescribed a new medication which has been life-changing. Awesome and thank you"
"Interesting"
"Very personable and anxious to get to the answers you are seeking. Always willing to listen. Appointments and necessary procedures are easy to schedule."
"From my initial phone call until the time I walked out the door of my initial visit, my experience was perfect. Having not been to this type of specialist doctor before it was my first time. Dr. Ronald Hauptman, His entire staff were courteous helpful and informative. They made an accommodation to get me in when they have a canceled appointment so I could see the doctor earlier. They took the time to call me and let me know that somebody had canceled. From the time I walked in everything I asked was answered I never felt rushed or never felt like the doctor was running me through the mail. I would highly recommend this office and this doctor!"