Patient Reviews

Our team of compassionate, board-certified gastroenterologists strives to ensure every patient receives cutting-edge treatments using the latest in research and technology, so that all patients can have a positive experience that leaves them with better digestive health. We invite you to see what other patients are saying in order to get a better idea of what it may be like to receive care at our facility. All of our client feedback is taken to heart so that we can continue crafting positive outcomes for future persons requiring our assistance. When you have made an informed decision, please contact our location in Phoenix, AZ to request your consultation for GI treatment.

5.0 Review from R.T. Source: Google May 19 2023

"AZ digestive health is a great group of health care providers, who are committed to their patients well being. Highly recommend Dr. Shiva and his staff. Rosa Torres-Martinez"

5.0 Review from L.M. Source: Google May 11 2023

"Dr Verma is my gastroenterologist of choice! He's very friendly, thorough and listens. Friendly staff!!! Highly recommend"

5.0 Review from J.G. Source: Google May 11 2023

"Knowledgable and gets down to business"

5.0 Review from J.B. Source: Google May 04 2023

"Dr Shiv Verma is a wonderful Dr My mom was a patient of Dr Verma He took good care of my mom like a Dr should my mom pass away 2020. My Dad a patient of Dr Verma The staff is wonderful I would recommend Shiv Verma, M.D."

5.0 Review from S. Source: Google Apr 25 2023

"Very efficient office and operation."

5.0 Review from J.V. Source: Google Apr 25 2023

"It’s truly my 1st experience ever, as long as you follow the steps , pay close attention to what you’re supposed to do , YOU CAN insure a safe and speedy colonoscopy , with it being my 1st, Dr.V was very warm and compassionate, introduced himself as the chief physician who will be performing the procedure, explained everything clearly and his staff so gentle, walked me through the process completely, Afterwards, , Dr.V came to check on me post-op asked if I had any questions and just a nice human being over all. Granted , I was very scared out of my mind , not knowing what to expect; absolutely terrified , although colon cancer doesn’t run in our family… but there is always a first. I am glad to say , I don’t have to come back in another 10 yrs, but they encouraged me to take healthy steps for the next go around. And to think , when I was little , I thought Diverticulosis was a form of swimming style , I was 9yrs old at the time ,don’t judge me - lol Indeed made Dr. V laugh, Rest assured you will be in the best of hands coming here 🙏🏽 Cheers to Dr. V and to incorporating a high fiber diet"

5.0 Review from J.B. Source: Google Apr 25 2023

"Very efficient and competent facility and staff. Second time in 5 years for this procedure with them. Will choose them again in another 5 years!"

5.0 Review from M.G. Source: Google Mar 25 2023

"Dr. Shiva is very attentive and caring. I have full trust in him."

5.0 Review from T.B. Source: Google Mar 25 2023

"The doctor communicated to me what he thought was best and why. I took his advice and will be doing the test that he recommended."

5.0 Review from I.G. Source: Google Mar 25 2023

"Very pleasant visit from start to end. I was greeted with a smile as soon as I walked in. All personnel including Dr. Shiva, was very courteous and professional. Everything happened so quick yet nobody was rushing."

5.0 Review from J.W. Source: Google Mar 25 2023

"Thank you very much! Everyone is so friendly and I am very thankful you are in this area to care for me when i need you. Your hours you are available are wonderful. The Doctors, nurses & staff are professional and very thorough.”"

5.0 Review from P.O. Source: Google Feb 25 2023

"Very detailed and very knowledgeable he checks chart before he enters the room.listened and answered questions that I had. Very good experience"

5.0 Review from D.G. Source: Google Feb 25 2023

"Dr. Shiv Verma is great!!! He's knowledgeable in his area of expertise! Beyond that, he is humble, kind, caring, compassionate, thorough, personable, encouraging, etc, etc. I like him a lot, 5 stars for him! He made me feel heard and connected as a person. ----------------------------- On the other hand.... the scheduler, JoAnna, was just the opposite - she's good at pleasing her bosses, but she's very rude to the customer. She's pulled her superiority game on me. She told me to put away my phone with a condescending tone of voice; loud and angry. I reported her to her supervisor... But, her boss, Denise, doesn't even know about her rudeness. She should be monitored on video. Obviously, there's a lack of customer care training happening there. She's been working for 11 years and has mastered her job, but rotten in customer care, no respect for elders. The management there is evidently lame. I'm not going back there because it's not a safe place for me. Please cancel all my future appointments."

5.0 Review from V.C. Source: Google Jan 25 2023

"Dr.Verma is a very proactive, patient centered physician. He takes extra time to listen.. and has a great sense of humor!"

5.0 Review from B.E. Source: Google Jan 25 2023


5.0 Review from C.A. Source: Google Jan 25 2023

"Received great care from Shiva K. Ratuapli, MD. Took the time to talk to me about the issues I am having & is working to find solutions & treatment."

5.0 Review from L.O. Source: Google Jan 25 2023

"It was very helpful since the reception to the evaluation, Dr Shiva Ratuapli take his time to answer my questions."

5.0 Review from D.W. Source: Google Jan 25 2023

"My appointment with Dr. Verma was fantastic! He was so kind and explained my upcoming endoscopy procedures thoroughly and answered all my questions! He also has a great sense of humor and genuinely cares about his patients, which has become more and more rare in this day and age. I HIGHLY recommend Dr. Verma!"

5.0 Review from C.B. Source: Google Dec 25 2022

"Dr Verma explained all I needed to know before my procedure."

5.0 Review from C.G. Source: Google Dec 25 2022

"Dr. Verma is very nice. He did not rush me out the door. He gave me good advice. He walked me out thru his office. Now tell me, what Doctor walks you out to the front desk."

5.0 Review from R.R. Source: Google Dec 25 2022

"Dr. Verma is the kind of doctor that truly care about his patients and has a quality that you don't find in many doctors today he takes the time to listen and makes sure your comfortable with the treatment."

5.0 Review from L.C. Source: Google Dec 25 2022

"I had my first appointment with Dr. Verma this past week. I had been having bowel problems for a month+. I was nervous to be seeing, yet, another doctor, a specialist. Dr. Verma has a professional and calming demeanor. He asked questions and gave reassurance of his experience when asked. He recommended a procedure and I scheduled my appointment, feeling more confident. Sat this time, I would highly recommend him. I plan to give an update review after the procedure. Update: I went for my colonoscopy at Desert Endoscopy Center where Dr.Verma performs these procedures. I had heard the horror stories of others in the past who had problems with their doctor and/or clinic procedure. It was professional, personable and organized from start to finish. The anesthesiologist even talked with me and put my mind at ease. I was very comfortable and everything went well. Dr. Verma said I wouldn’t have to see him for 10 years. I even received pictures of the inside of my colon which, some of you wouldn’t appreciate but they were interesting to me. I say again, I would highly recommend Dr.Verma AND Desert Endoscopy Center. Great experience!"

5.0 Review from D.B. Source: Google Dec 25 2022

"Dr. Shiva and the staff were all very welcoming and friendly. I felt comfortable in knowing that I was in the best of care with Dr. Shiva!"

5.0 Review from R.B. Source: Google Dec 25 2022

"Dr. Shiva K. Ratuapli is very knowledgeable and personable."

5.0 Review from S.L. Source: Google Nov 25 2022

"Dr. Shiva is very professional, he took time with me to discuss potential medically related issues and resolutions if needed."

5.0 Review from R.R. Source: Google Nov 25 2022

"I have been a patient of Dr. Verma for a number of years. He is patient, thorough, and takes a personal interest in the patients concerns and issues. Dr. Verma is very good at taking into consideration all the aspects of a patients health so as to best diagnose and treat the patient. I feel very confident as a patent of Dr. Verma."

5.0 Review from C.J. Source: Google Nov 25 2022

"Very attentive and listened to my concerns."

5.0 Review from S.P. Source: Google Nov 25 2022

"I really enjoy Dr. Verma, he's very excellent in his field. I've had several upper/lower GI procedures and he's friendly, efficient and very easy to talk to. I highly recommend Dr. Verma."

5.0 Review from R.C. Source: Google Nov 25 2022

"Great Dr. very polite and professional"

5.0 Review from R.M. Source: Google Nov 25 2022

"Very caring doctor, he takes time to listen to you and make recommendations. The office personnel are also caring people and very efficient."

5.0 Review from J.M. Source: Google Nov 25 2022

"Dr. Shiva K. Ratuapli and his staff were very professional and friendly. They provided me with all the information in preparation to my medical procedure, they certainly made things easier for me and I had a very pleasant experience."

5.0 Review from S.H. Source: Google Nov 25 2022

"The service I received from Dr.Shiva Ratuapli and staff was friendly and I was properly informed about my health and care. I would recommend them to family and friends."

5.0 Review from K.T. Source: Google Nov 25 2022

"Dr. Verma was friendly, informative, and very knowledgeable. He explained my procedure prior to surgery and answered my questions clearly. Most importantly, Dr. Verma made me feel at ease about the procedure. I can recommend Dr. Verma, without reservation, to family, friends, and colleagues. He's an outstanding surgeon."

5.0 Review from K.D. Source: Google Nov 25 2022

"Dr Shivva explains everything in great detail. Answers all your questions and makes you feel comfortable. Highly recommend him"

5.0 Review from M.M. Source: Google Nov 25 2022

"Dr. Shiva is very organized and professional, very good at what he does, and good person"

5.0 Review from M.A. Source: Google Oct 25 2022

"Dr. Shiva has been very thorough in helping with my health problems. He always listens to my concerns and gives my appointment all the time that is needed. He communicates test results in a timely manner and is always a great help. Good news is I am really getting better."

5.0 Review from V.V. Source: Google Oct 25 2022

"Dr Vermont is very comfortable to talk to highly knowledgeable very compassion and goes extra miles for you to understand about your health and taking care of things that could cause trouble in the future excellent doctor advise everybody to take a very serious Dr. Verma is the best"

5.0 Review from R.O. Source: Google Oct 25 2022

"Great doctor so far. Very nice and attentive to the needs of his clients. Thatnk you doctor Verma"

5.0 Review from K.W. Source: Google Oct 25 2022

"I've been a patient of Dr. Verma for a little over a year. Every time I've seen him he is genuinely interested in finding out the root cause of my illness. I would definitely recommend him and the staff at ADH to anyone that wantS an honest doctor. Not one that just wants to get in your wallet. Thank you Dr. Verma and the staff at ADH."

4.0 Review from C.W. Source: Google Oct 25 2022

"The facility and all its rooms was much too COLD for anyone 🤧 waiting there."

5.0 Review from A.P. Source: Google Sep 25 2022

"Dr. Verma was very kind and patient. He performed an endoscopy on me and I feel great today!"

5.0 Review from N.S. Source: Google Sep 25 2022

"My appointment went very smooth. Everything went as scheduled and on time. Dr Verma spent enough time to hear me out and addressed all my concerns. I am very happy with him and trust him for my life."

5.0 Review from A.M. Source: Google Sep 25 2022

"Dr.Shiva was very thorough and knowledgeable, he explained my procedure and what I would expect after. I appreciated his attentiveness."

5.0 Review from T.G. Source: Google Aug 25 2022

"Very Detailed And Caring Doctor I Would Highly Recommend"

5.0 Review from J.C. Source: Google Aug 25 2022

"Very professional and courteous"

5.0 Review from K.A. Source: Google Aug 25 2022

"I’ve been seeing Dr. Verma for several years now. Both he and his office staff are absolutely wonderful, which is a hard combination to find! It seems like if you love the doctor, the office staff are horrible, or vice versa. I know it’s not really comfortable talking about your rectum, let alone someone scoping there. Dr. Verma makes you feel at ease, no embarrassment. Takes his time to answer all your questions. I highly recommend him, and have to both family and friends. Kathlene Starkey LGBTQ + Friendly 🏳️‍🌈"

5.0 Review from E.B. Source: Google Aug 25 2022

"great experience with Dr Verma."

5.0 Review from J.R. Source: Google Aug 25 2022

"Recently had a colonoscopy performed by Doctor Verma. He is a top notch MD with a very friendly and pleasant manner. Very satisfied with his work!"

5.0 Review from R.R. Source: Google Aug 25 2022

"Dr. Shiva has always been CURTIOUS, friendly , and through in addressing my health concerns."

5.0 Review from R.K. Source: Google Jul 25 2022

"Dr. Verma is thorough and very professional. He listens and communicates well. Would recommend him!"

5.0 Review from R.H. Source: Google Jul 25 2022

"My doctor always keeps me in the loop of my diagnosis."

5.0 Review from J.P. Source: Google Jul 25 2022

"Dr. Verma made me feel at ease as I suffer from white coat syndrome. Explained what the issue was and what we were going to do to fix it."

5.0 Review from T.C. Source: Google May 25 2022

"This is an amazingly beautiful center. Very warm and affectionate people at the front desk. Fantastic nursing in the back area. I felt safe and secure the entire time. Clean and modern. This is definitely a first class facility. Dr. Verma is an amazing doctor. I will continue to see him and refer all my friends to him!"

5.0 Review from V.C. Source: Google May 25 2022

"excellent place. I highly recommend. Dr. Verma he is my doctor. he is the best."

5.0 Review from K.U. Source: Google May 25 2022

"Dr. Verma and all staffs are very friendly and reliable!"

5.0 Review from L.K. Source: Google May 25 2022

"Dr. Verma explained my condition fully and referred me to a general surgeon. Dr Verma was not only kind, but was a total gentleman. What a pleasure if all Dr's were like Dr. Verma. Rev. Leonard Kalom Certified Professional Hospice Chaplain."

5.0 Review from D.M. Source: Google May 25 2022

"Dr. Verma is very professional and informative. I am able to talk with him openly regarding my condition without the fear of being rushed or interrupted. Dr. Verma's staff and office environment are first class."

5.0 Review from J.M. Source: Google May 25 2022

"Dr. Verma is thorough and has a thoughtful and calming presence. I believe he has me on a path to solving an issue plaguing me for a couple of years. Very pleased with this doctor."

5.0 Review from L.H. Source: Google May 25 2022

"Verma and staff made me feel welcome. The experience was good even though a slight issue occurred but it was immediately corrected. I would recommend this center for any digestive needs."

5.0 Review from M.A. Source: Google May 25 2022

"Dr Verma and his staff were informative friendly and professional."

5.0 Review from R.T. Source: Google May 25 2022

"Arizona Digestive Health in Mesa has a good staff. They are very helpful and courteous Shiv Verma MD is my doctor. He takes the time to listen to you, very knowledgeable and helpful."

5.0 Review from S.D. Source: Google May 25 2022

"I've seen Dr. Verma for several years and he is always professional, thorough, kind and caring. I have great confidence in him and would not hesitate to recommend him."

5.0 Review from B.P. Source: Google May 25 2022

"Dr. Verma is a very caring and qualified physician, I was very highly recommended."

5.0 Review from C.B. Source: Google May 25 2022

"We felt taken care of the moment we called to schedule an appointment with Dr. Verma. The staff was kind and helpful through the entire process. Dr. Verma answered all of our questions and made an effort to get to know his patient. I would recommend him to my family and friends."

5.0 Review from E.W. Source: Google May 25 2022

"Dr Shiva is a very professional Dr, that doesn't mean that he's not personable or caring. He listens to your complaints & talks with you about them. His nurses, & nurse/anesthesiologist were all very kind & helpful. I would recommend him to all my 13 siblings and friends. The best gastroenterologist I've ever seen, & I've been to about 5 different ones."

5.0 Review from P.F. Source: Google May 25 2022

"Dr. Shiva is very kind, personable and very professional. In both office setting and prep for EGD/Colonoscopy. He and his staff ensure comfort level is met before beginning procedures. I would recommend Dr. Shiva to anyone needing to have these procedures done or just for consultation."

5.0 Review from J.A. Source: Google May 25 2022

"Dr. Shiv Verma is an excellent Gastroenterologist who took a great care on me and the services by the Arizona digestive health in really appreciative. They spent a lot of time with explaining all the procedures and my health conditions."

5.0 Review from J.D. Source: Google May 25 2022

"My procedure was very quick and the staff was very friendly. I would recommend Dr Verma!!"

5.0 Review from T.M. Source: Google May 25 2022

"During my initial consultation, Dr. Verma answered every question in terms that I and my wife could easily understand. He also explained why using SUPREP (Soo-prep) Bowel Prep Kit was more effective in helping to ensure that the bowels would be completely evacuated. Although I followed the preparation procedures to the letter, Dr. Verma was concerned that because of my specific combination of other health conditions, that it would be preferable, out of an abundance of caution, to delay my procedure by an additional hour. During that delay he stopped by several times to reassure me. I appreciated the personalized care and attention provided by Dr. Verma and his assistants, the Nurses and other support staff and was discharged with only a slight delay from what had been anticipated. All said, the thought of a "Colonoscopy" is a lot less concerning than it used to be. A big thanks to all who made that possible!!! :)"

5.0 Review from A.A. Source: Google May 25 2022

"My experience at Arizona Digestive Health was excellent. Dr. Verma was very professional, caring and great encouragement. Lovely office and very dedicated and awesome staff."

5.0 Review from B.G. Source: Google May 25 2022

"Dr Shiva is a great , he took very good care of me I would differently recommend him"

4.0 Review from D.S. Source: Google May 25 2022

"Friendly..efficient..professional are hallmarks of the office of Dr Shiva. He LISTENS which is lost art in the practice of medicine. He ACTS after getting the proper inputs. He follows up remembering YOU as a person and your medical profile. Very good interaction with this Doctor and office. The best thing is he makes every effort to make certain you understand whats happening In case without the being condescending. I recommend Dr Ratuapli to any one needing help with gastrointestinal issues."

4.0 Review from B.B. Source: Google May 25 2020

"Very Good on diagnostics, but his communication skills could improve. He has an accent from his India roots and also speaks from that language verbal basics. Also I have not been as insistent on following up on my cues for getting improved info from him. I will be getting another provider at that practice."

5.0 Review from V.E. Source: Google May 25 2017

"Dr. Shiva is a great Dr. he was very knowledgeable and took a great concern to my husband's medical condition , we are very pleased to have him as my husband's Dr"