Patient Reviews
Our team of compassionate, board-certified gastroenterologists strives to ensure every patient receives cutting-edge treatments using the latest in research and technology, so that all patients can have a positive experience that leaves them with better digestive health. We invite you to see what other patients are saying in order to get a better idea of what it may be like to receive care at our facility. All of our client feedback is taken to heart so that we can continue crafting positive outcomes for future persons requiring our assistance. When you have made an informed decision, please contact our location in Phoenix, AZ to request your consultation for GI treatment.
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"From the moment you walk in, you are greeted by the most kindest, helpful $ respectful receptionist. I’ve never waited more than 10 minutes for Dr. Verma’s nurse. Although the nurses have changed over the years, each one have always been kind & sweet. Dr. Verma respects your time and never keeps you waiting. He listens, he understands , he takes his time with you, and always treats you with kindness and respect. I’d say the only downfall is the person who checks you out. I’d give them 9 out of 10."
"Staff was professional and courteous , procedure went smoothly . Dr Verma appears knowledgeable and courteous ."
"Great Doctor. I would see him again and recommend to others."
"Dr Verma is very well experienced gastroenterologist. I have been seeing him for many years. I have had endoscopy and colonoscopy done by him few times without any problems. I highly recommend him."
"Professionalism"
"Very friendly staff."
"Excellent stuff."
"(Translated by Google) Excellent stuff. (Original) Excelente stuff."
"Very courteous and informative. I like Shiv Verma M.D."
"Dr. Shiv Verma is amazing. Very attentive to my concerns, answering all my questions and making sure I understand what my options are going forward."
"Nice clean office, friendly and courteous staff. DR Verma is a fantastic doctor very compassionate and caring.."
"Dr. Shiv Verma was very patient with me. He listened attentively to all my complaints. Examined me through and gave me good health talk and what to do to help improve my situation. He's very knowledgeable and a competent doctor."
"Always nice to talk to Dr.Verma. He takes the time to explain things. The staff is always nice when they greet you, and always professional. I know that when I go there, it will be a pleasant experience."
"Very caring doctor and staff."
"Dr Verma is highly recommended very thorough in care and treatment. He identified my problems quickly and is extremely attentive. Thanks Kathy"
"Knowledgable and gets down to business"
"Dr Verma is my gastroenterologist of choice! He's very friendly, thorough and listens. Friendly staff!!! Highly recommend"
"Dr Shiv Verma is a wonderful Dr My mom was a patient of Dr Verma He took good care of my mom like a Dr should my mom pass away 2020. My Dad a patient of Dr Verma The staff is wonderful I would recommend Shiv Verma, M.D."
"Very efficient office and operation."
"It’s truly my 1st experience ever, as long as you follow the steps , pay close attention to what you’re supposed to do , YOU CAN insure a safe and speedy colonoscopy , with it being my 1st, Dr.V was very warm and compassionate, introduced himself as the chief physician who will be performing the procedure, explained everything clearly and his staff so gentle, walked me through the process completely, Afterwards, , Dr.V came to check on me post-op asked if I had any questions and just a nice human being over all. Granted , I was very scared out of my mind , not knowing what to expect; absolutely terrified , although colon cancer doesn’t run in our family… but there is always a first. I am glad to say , I don’t have to come back in another 10 yrs, but they encouraged me to take healthy steps for the next go around. And to think , when I was little , I thought Diverticulosis was a form of swimming style , I was 9yrs old at the time ,don’t judge me - lol Indeed made Dr. V laugh, Rest assured you will be in the best of hands coming here 🙏🏽 Cheers to Dr. V and to incorporating a high fiber diet"
"Very efficient and competent facility and staff. Second time in 5 years for this procedure with them. Will choose them again in another 5 years!"
"The doctor communicated to me what he thought was best and why. I took his advice and will be doing the test that he recommended."
"Thank you very much! Everyone is so friendly and I am very thankful you are in this area to care for me when i need you. Your hours you are available are wonderful. The Doctors, nurses & staff are professional and very thorough.”"
"Very pleasant visit from start to end. I was greeted with a smile as soon as I walked in. All personnel including Dr. Shiva, was very courteous and professional. Everything happened so quick yet nobody was rushing."
"Very detailed and very knowledgeable he checks chart before he enters the room.listened and answered questions that I had. Very good experience"
"Dr. Shiv Verma is great!!! He's knowledgeable in his area of expertise! Beyond that, he is humble, kind, caring, compassionate, thorough, personable, encouraging, etc, etc. I like him a lot, 5 stars for him! He made me feel heard and connected as a person. ----------------------------- On the other hand.... the scheduler, JoAnna, was just the opposite - she's good at pleasing her bosses, but she's very rude to the customer. She's pulled her superiority game on me. She told me to put away my phone with a condescending tone of voice; loud and angry. I reported her to her supervisor... But, her boss, Denise, doesn't even know about her rudeness. She should be monitored on video. Obviously, there's a lack of customer care training happening there. She's been working for 11 years and has mastered her job, but rotten in customer care, no respect for elders. The management there is evidently lame. I'm not going back there because it's not a safe place for me. Please cancel all my future appointments."
"Dr.Verma is a very proactive, patient centered physician. He takes extra time to listen.. and has a great sense of humor!"
"Dr. VERMA IS A DOCTOR I WOULD RECOMMMEND. HE IS PERSONABLE, THOROUGH.AND WILLING TO ANSWER ANY C0NCERNS."
"My appointment with Dr. Verma was fantastic! He was so kind and explained my upcoming endoscopy procedures thoroughly and answered all my questions! He also has a great sense of humor and genuinely cares about his patients, which has become more and more rare in this day and age. I HIGHLY recommend Dr. Verma!"
"I had my first appointment with Dr. Verma this past week. I had been having bowel problems for a month+. I was nervous to be seeing, yet, another doctor, a specialist. Dr. Verma has a professional and calming demeanor. He asked questions and gave reassurance of his experience when asked. He recommended a procedure and I scheduled my appointment, feeling more confident. Sat this time, I would highly recommend him. I plan to give an update review after the procedure. Update: I went for my colonoscopy at Desert Endoscopy Center where Dr.Verma performs these procedures. I had heard the horror stories of others in the past who had problems with their doctor and/or clinic procedure. It was professional, personable and organized from start to finish. The anesthesiologist even talked with me and put my mind at ease. I was very comfortable and everything went well. Dr. Verma said I wouldn’t have to see him for 10 years. I even received pictures of the inside of my colon which, some of you wouldn’t appreciate but they were interesting to me. I say again, I would highly recommend Dr.Verma AND Desert Endoscopy Center. Great experience!"
"Dr Verma explained all I needed to know before my procedure."
"Dr. Verma is very nice. He did not rush me out the door. He gave me good advice. He walked me out thru his office. Now tell me, what Doctor walks you out to the front desk."
"Dr. Verma is the kind of doctor that truly care about his patients and has a quality that you don't find in many doctors today he takes the time to listen and makes sure your comfortable with the treatment."
"Dr. Verma was friendly, informative, and very knowledgeable. He explained my procedure prior to surgery and answered my questions clearly. Most importantly, Dr. Verma made me feel at ease about the procedure. I can recommend Dr. Verma, without reservation, to family, friends, and colleagues. He's an outstanding surgeon."
"I have been a patient of Dr. Verma for a number of years. He is patient, thorough, and takes a personal interest in the patients concerns and issues. Dr. Verma is very good at taking into consideration all the aspects of a patients health so as to best diagnose and treat the patient. I feel very confident as a patent of Dr. Verma."
"Great Dr. very polite and professional"
"Very caring doctor, he takes time to listen to you and make recommendations. The office personnel are also caring people and very efficient."
"I really enjoy Dr. Verma, he's very excellent in his field. I've had several upper/lower GI procedures and he's friendly, efficient and very easy to talk to. I highly recommend Dr. Verma."
"Very attentive and listened to my concerns."
"I've been a patient of Dr. Verma for a little over a year. Every time I've seen him he is genuinely interested in finding out the root cause of my illness. I would definitely recommend him and the staff at ADH to anyone that wantS an honest doctor. Not one that just wants to get in your wallet. Thank you Dr. Verma and the staff at ADH."
"Dr Vermont is very comfortable to talk to highly knowledgeable very compassion and goes extra miles for you to understand about your health and taking care of things that could cause trouble in the future excellent doctor advise everybody to take a very serious Dr. Verma is the best"
"Great doctor so far. Very nice and attentive to the needs of his clients. Thatnk you doctor Verma"
"The facility and all its rooms was much too COLD for anyone 🤧 waiting there."
"My appointment went very smooth. Everything went as scheduled and on time. Dr Verma spent enough time to hear me out and addressed all my concerns. I am very happy with him and trust him for my life."
"Dr. Verma was very kind and patient. He performed an endoscopy on me and I feel great today!"
"Recently had a colonoscopy performed by Doctor Verma. He is a top notch MD with a very friendly and pleasant manner. Very satisfied with his work!"
"great experience with Dr Verma."
"Very professional and courteous"
"I’ve been seeing Dr. Verma for several years now. Both he and his office staff are absolutely wonderful, which is a hard combination to find! It seems like if you love the doctor, the office staff are horrible, or vice versa. I know it’s not really comfortable talking about your rectum, let alone someone scoping there. Dr. Verma makes you feel at ease, no embarrassment. Takes his time to answer all your questions. I highly recommend him, and have to both family and friends. Kathlene Starkey LGBTQ + Friendly 🏳️🌈"
"Very Detailed And Caring Doctor I Would Highly Recommend"
"Dr. Verma is thorough and very professional. He listens and communicates well. Would recommend him!"
"My doctor always keeps me in the loop of my diagnosis."
"Dr. Verma made me feel at ease as I suffer from white coat syndrome. Explained what the issue was and what we were going to do to fix it."
"Very Good on diagnostics, but his communication skills could improve. He has an accent from his India roots and also speaks from that language verbal basics. Also I have not been as insistent on following up on my cues for getting improved info from him. I will be getting another provider at that practice."
